Industry Solutions

KeyDocs in Aged Care

Industry Context

Aged care providers in Australia face increasing pressure to meet regulatory requirements, including the Aged Care Quality Standards, compliance with the Aged Care Act reforms, and scrutiny from the Aged Care Quality andSafety Commission.

Managing this effectively requires robust systems for:

  • Document control (policies, procedures, manuals, care protocols)
  • Governance and audit readiness
  • Information management and staff access
  • Continuous improvement and version control

Many providers currently rely on manual processes, unstructured SharePoint sites, or disconnected file systems, which can lead to:

  • Staff using outdated policies
  • Missed document reviews or approvals
  • Gaps in audit trails
  • Difficulty demonstrating compliance

How is KeyDocs Supporting Aged Care Providers?

KeyDocs is a SharePoint-based document management solution designed to bring structure, governance, and automation to your controlled documents, without disrupting your existing Microsoft 365 environment.

Controlled Document Management

  • Create, review, approve, and publish policies and procedures using built-in workflows.
  • Ensure that only the most recent, approved versions are visible to staff.
  • Automatically archive outdated documents with full version history.

Compliance and Audit Readiness

  • Track when every document was last reviewed, and when it's next due
  • Generate reports showing your document governance history.
  • Easily map documents to standards (e.g. Aged Care Quality Standards).

Clarity and Access

  • Categorise documents by topic (e.g. clinical care, infection control, medication safety, resident rights)
  • Use metadata and tagging to improve searchability and structure.

Automated Review Reminders

  • Set review frequencies for documents.
  • Get automated alerts when reviews are due.
  • Prevent compliance gaps due to outdated content.

Supports Clinical Governance and Risk Management

  • Aligns with governance obligations under the new Aged Care Act.
  • Improves visibility for over document ownership and accountability.
  • Reduces risk of inconsistent or outdated care practices.

Whether you're preparing for audits or implementing reform-driven changes - KeyDocs Ensures your documents are accurate, accessible and aligned to best practice

Book a Demo with Us!